Double-Click: The Panera Pandemic Pivot

In 2020, Panera Bread pulled off a fast and innovative pandemic pivot. It flipped its business model on its head in just 10 days. In addition to selling prepared food, Panera pivoted to selling milk, yogurt, tomatoes, and avocados through PaneraGrocery.

How did Panera pivot so quickly? Mark Palmer, SVP & general manager of analytics, data science & data virtualization at TIBCO interviewed Panera's CIO John Meister and his team to find out. Download the story now.

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Success Story