Algar Telecom Defines KPI Accuracy and Rings Up Decisions, Quality, Productivity

Algar Telecom struggled without trusted business intelligence (BI) and reporting. The Brazilian telco turned to TIBCO for powerful, user-friendly technology to fuel its Center of Excellence in Analytics. Now, with TIBCO Spotfire® software as their new unified analytics tool, business users in every department collaborate to truly unlock the power of data-driven decisions to increase customer intimacy and improve network operations.