Energy and Utilities - Customer On-boarding App
AN APP TO ACCELERATE CUSTOMER
ON-BOARDING IN ENERGY AND UTILITIES
Enable any member of your organization to create simple yet useful apps for immediate business needs.
Often, it is important to quickly enter customer data without weeding through multiple applications in existing systems. In order to handle the complexity of existing masks and forms users require extensive training and experience that slows the process down.
Live Apps makes customer on-boarding simple, focused, and easy-to-understand without complex training. This way, when a marketing campaign is created, all users have full access, with full tracking and reporting functionalities. Initial creation of the application can be completed in just a few minutes, without the need for IT.
Projects like document review involving multiple people traditionally involve a lot of manual work, merging lists, confusing communication, and unclear collection of feedback. Live Apps makes this easier with a simply expandable and self-created app that can run on any device, including mobile.
Watch as TIBCO Cloud Live apps is used to create an application to answer the business's needs in this Energy and Utilities use case.
At a glance:
Industries: energy and utilities, also applicable to healthcare, insurance, government, telecom, travel and transportation
Departments: field and operations, IT and engineering, sales
- Increased user productivity and empowerment: all staff are equipped to track and report, empowered to customize the apps to their specific needs without IT, and create work orders on the spot. This allows for quick decisions and swift actions.
- Streamlined collaboration: once submitted both the customer and your organization can quickly collaborate and easily reuse the app for future onboarding. This transforms the way your company collaborates around service topics, while providing business insight to your executives and their teams.