Digital Transformation in Energy and Utilities: Customer On-boarding App
AN APP TO ACCELERATE CUSTOMER
ON-BOARDING IN ENERGY AND UTILITIES
TIBCO Cloud™ Live Apps, a low-code platform, makes customer on-boarding simple, focused, and easy-to-understand without complex training. Rapid application development becomes a reality and existing customer management systems can be extended and enhanced with new functionality. Initial creation of the application can be completed in just a few minutes, without the need for IT. Rapid and frictionless customer onboarding is a must-have in the digital age. Upon acquisition of all customer data, all company users need to have full access to onboarding requests, with full collaboration, process automation, tracking, and reporting functionalities. TIBCO's low-code application development platform makes it possible to enable any member of your organization to create simple yet powerful apps for immediate business needs.
Watch as Live apps is used to create an application to answer the business's needs in this Energy and Utilities use case.
Use Case Overview:
Customer onboarding is a multi-step process that involves document review—multiple people traditionally performing a lot of manual work, merging lists, confusing communication, and unclear collection of feedback. Live Apps makes this easier with a simply expandable and self-created app that can run on any device, including mobile. This creates increased user productivity and empowerment as well as streamlined collaboration.