Sound Credit Union Improves Member Services in Under Six Months
Data in the Life
Sound Credit Union identified two challenges: a lack of visibility into member data that impeded the ability to make informed business decisions and an inability to easily combine data from diverse sources for a complete 360-degree view of member activities.
In partnership with TIBCO, a team of two created a business-level analytics portal and associated data mart within six months to provide a well-rounded picture of the credit union’s entire member base. Now, Sound supports more than 100 use cases, including offering better services, creating more targeted products, increasing deposits, and minimizing loan delinquencies.
Join this webinar to hear representatives from Sound Credit Union and TIBCO discuss:
- Sound Credit Union’s code-free journey from data silo challenges to data-driven success
- The business, operational, and client-facing results it has seen with its new portal
- A live demo of the Analytical Data Mart, our new out-of-the-box analytics solution designed in partnership with Sound Credit Union