Hyper-personalized Customer Experience In Retail
Customer experiences will prove the primary differentiator for retailers in 2022 and present the fastest route to resilience. A single view of your customer is undeniably crucial to remaining competitive in today's market because it enables customer-centricity and spot-on personalization opportunities.
However, retailers need to provide a truly differentiated customer experience, which will require a new set of technologies, services, and models — all interacting with systems, services, and clean, governed data.
In this two-minute video, discover how to overcome key retail challenges and drive hyper-personalized customer experiences.