When Covid-19 struck the restaurant industry, more than store openings were at risk. Supply chains across food channels were in disarray and millions of people were unable to leave their homes to shop for groceries. Within ten days, Panera Bread adapted their business to begin selling and delivering fresh groceries across North America. The speed of this transformation was due almost entirely to the sophistication of their data platform which gave them the agility to adapt while in motion without negatively impacting their core cafe business.
Ten-Day Business Transformation - Panera Bread’s Covid Restart
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