Companies that are organizing their customer experience as journeys are delighting their customers, increasing loyalty, and improving profitability.
This webinar will help retailers deliver a more personal and tailored message to the right group of people, at the most impactful time.
In this collaboration with The Retail Bulletin, our speakers discuss:
- Creating super audiences via personalization and communicating more effectively with customers
- Personalizing the shopping experience and understanding what motivates and compels consumers to embrace a brand
- Building a connected cross-channel experience and seamlessly engaging through the full buying journey
- Recognizing the impact of each channel and delivering personalization uniquely based on consumers' paths
- Enabling self-personalization, allowing consumers to shape their own experiences
- Maximizing the role and impact of mobile technologies and leveraging best practices while customizing mobile for the brand
TRB Webinar Edit CREATE-21771
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Speakers
David Rosen
Technology & Customer Leader
TIBCO Software Inc.
Jack Sweeney
Founder, JDS Strategists & former Marketing Director
Kärcher UK
Shalom Lloyd
Founder & Managing Director
Naturally Tribal Skincare
Josh Ashby
Chief Commercial Officer
UK Flooring Direct
Success with TIBCO:
LESS THAN TWO WEEKS
Conceived and launched Panera Grocery
100s & 1000s
hours and euros saved each year creating reports
3 vs. 10-12
Months to develop a real-time system with TIBCO Streaming vs. open source
$300K SAVINGS/MONTH
In electricity consumption via analytic-driven asset utilization