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Innovation in Retail: Insight-Driven Customer Journeys

Digital leaders are now emerging in Retail. After a decade of fall-out from the relentless pressures of Amazon, outdated physical store models, and rapidly changing consumer preferences, an elite tier of survivors is demonstrating how to thrive. 

Watch this on-demand webinar exploring the trends in retail digital transformation and the keys to successful leadership. 

You will learn about:

  • Business and technical drivers of retail innovation
  • Capabilities required for a seamless, personalized customer experience
  • Retail loyalty, from programs to sustainable behavior
  • Owning your contextual data as the first step in true personalization
  • The impact of AI on retail profitability
  • The necessity of building a learning, adapting organization through continuous testing

Speaker: David Rosen, Digital Innovation Leader, TIBCO Software Inc.

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