Innovation in Retail: Insight-Driven Customer Journeys
Digital leaders are now emerging in Retail. After a decade of fall-out from the relentless pressures of Amazon, outdated physical store models, and rapidly changing consumer preferences, an elite tier of survivors is demonstrating how to thrive.
Watch this on-demand webinar exploring the trends in retail digital transformation and the keys to successful leadership.
You will learn about:
- Business and technical drivers of retail innovation
- Capabilities required for a seamless, personalized customer experience
- Retail loyalty, from programs to sustainable behavior
- Owning your contextual data as the first step in true personalization
- The impact of AI on retail profitability
- The necessity of building a learning, adapting organization through continuous testing
Speaker: David Rosen, Digital Innovation Leader, TIBCO Software Inc.