Amongst the biggest challenges retailers face, is delivering what customers truly want, without playing the guessing game.
We have launched this webinar series with Raisa Mahomed, associate VP, strategic engagements at BCT – who puts customers, not at the periphery, but at the very heart of engagement strategies.
Join Raisa for a one hour workshop where you will learn how to generate actionable insights based on new age customer demands and expectations.
In this webinar, you will learn how to:
- Monetise existing data by offering personalized customer offerings and delivering exceptional customer experience
- Capitalize on crucial decision-making moments in-store, based on location analytics
- Track and correlate customer engagement across multiple channels, anticipating customer expectations
Success with TIBCO:
Over $1 million
In projected opportunities
50,000/car/second
Thousands of data points per car, per second understood with TIBCO Spotfire
21,000
Crewmembers who access and use Spotfire dashboards
18–24 Hours
to spot patterns in new data