Customer Segmentation and Churn Prevention

How well do you know your customers?

In this webinar, we will introduce customer analytics using TIBCOⓇ Data Science software, beginning with customer segmentation and churn prevention. You will learn about:

  • Creating different types of customer segmentation schemes such as for customer value, behaviour, lifecycle and migration.
  • Accurate diagnosis of the customer's behaviour and enabling alerts when they are at risk of churning. 
  • Smart data platforms that bring together customer transactional data and real-time communication streams leading to insights into customer sentiment.
Customer Segmentation and Churn Prevention
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Speakers

Success with TIBCO:

$300K SAVINGS/MONTH

In electricity consumption via analytic-driven asset utilization

50,000/car/second

Thousands of data points per car, per second understood with TIBCO Spotfire

22 PERCENT INCREASE

In revenues via price optimization, cross-sell, and fraud detection

74 Percent

Fewer surgical site infections

Watch Webinar

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