11 / 2018
NOV

Live Apps Designer: Automatic action deadlines

A case action can now be configured to automatically start after a defined period of time when a case reaches a certain state or states. This is useful if you want to specify a period of time that a case can be in a particular state or states before some remedial action is taken.

Live Apps Designer: Web link data type

A new web link data type that records a URL is available. Using the web link data type:

  • An application user can record a URL to a document available from another company data system.
  • Allows your application to receive a URL to a document available from another company data system.

Live Apps Designer: Improved application view

An improved application view allows you to see more of your applications at a glance.

Live Apps Case Manager: Case comments

You can collaborate with other application users by adding comments about a case. You can view, add and reply to comments using the Comments button.

Live Apps Case Manager: Accessing case documents

A new type of data field allows you to access your case documents from a URL.

Live Apps Case Manager: Now available in Spanish

TIBCO Cloud Live Apps Case Manager is now available in Spanish, specifically the es-ES locale.

10 / 2018
OCT

TIBCO Cloud Live Apps Designer

Date and time functions

New date and time functions are available in calculation tasks. Calculation tasks allow you to take existing case and process data and use it to calculate the values of other fields in your application.

TIBCO Cloud Live Apps Case Manager

Reports Dashboard

A new reports dashboard is available in TIBCO Cloud Live Apps that allows you to access summary data about your cases and work items. For example, you may want to see the number of cases that have reached the Pending state, so that you can take remedial action to progress those cases.

JSON boolean properties supported in TIBCO Cloud Integration Live Apps activities

When creating a case or performing a case action using a Live Apps activity in TIBCO Cloud Integration, you can now assign JSON Boolean properties to text fields.

Case Manager now available in Italian

TIBCO Cloud Live Apps Case Manager is now available in Italian.

08 / 2018
AUG

Live Apps Assistant

A new Live Apps Assistant is available in TIBCO Cloud Live Apps Mobile that allows you to create and interact with your cases using an automated chat-style interface. You can create cases and start case actions using text or voice. TIBCO Cloud Live Apps Mobile is available via the appropriate application store. The Live Apps Assistant is available in the US and Europe.

Dynamic access of case actions

A new participant group data type that records a selected group:

  • The group can be set by an application user on a user task form.
  • The group can be set in a calculation task using the set participant group function.

Your application can use a conditional flow to decide how a case should proceed based on the participant data field.

You can now restrict case actions to one or more users or groups of users that have been selected from a participant data field.

Case starter, process starter and participant information

You can now use the following case starter, process starter and participant information within your application; first name, last name and email address. You can:

07 / 2018
JUL

Automatically starting case actions

A case action can now be configured to start automatically when a case reaches a certain state or set of states. This is useful, for example, if you have tasks in a case action that follow on from tasks in another case action. In this scenario, you may want to start a case action automatically, without waiting for a user to do something.

Notification of new notes by email

You can now be notified by email when any notes are added to or deleted from an application, or when existing notes are modified. This includes notes associated with processes, states, and data.

Case Manager now available in French

TIBCO Cloud Live Apps Case Manager is now available in French, specifically, the fr-FR locale.

06 / 2018
JUN

Restricting access to cases

You can restrict access to applications and their associated cases. For example, you could configure the Expenses application so only the expense creator and Accounts team can access a claim and some of the actions that process it.

Data picklists

Data picklists enable your application users to choose from a set of data that’s available in your case. When completing a form, an application user can choose one or more items from a list of data. This is useful, if you want to get a list of items from a company data service, such as a list of different types of paint that an application user can order.

04 / 2018
APR

Share a Live Apps application with people outside your subscription

When designing an application in Live Apps Designer, you can now share a copy of your application with people outside your Live Apps subscription. In this way, applications can be used like templates.

Direct tasks to specific users

You can now configure a user task to send a work item to one or more specific users in your subscription. Previously, user tasks could be directed to groups of users. Now, an application user can select specific people in their organization to send a subsequent work item to.

New and improved videos

New feature help videos have been added to Live Apps that now describe, user tasks and work items, associating data with forms and state availability and exit states. Videos are now situated in the appropriate areas within Live apps as well as in Live Apps Help sidebars.

03 / 2018
MAR

Search in Mobile Case Manager

You can now use a full text search for cases within Mobile Case Manager, and work with a case from the cases identified by the search. You can download the mobile app from Google Play or the Apple App Store.

New Theme

Mobile Case Manager now displays in a lighter theme, more closely aligned with the desktop version.

01 / 2018
JAN

Mobile Case Manager App

You can now access your Live Apps applications and cases using a mobile device.

The TIBCO Cloud Live Apps Mobile Case Manager app is available from both the Google Play store and the Apple App store.

TIBCO Flogo Invoking Case Actions

Using the Live Apps activities in TIBCO Flogo enables your company data systems to interact with Live Apps. You can take data from your company data systems and when designing a flow in Web Integrator, you can use it to perform case actions in Cloud Live Apps, for example.

Process Editor Improvements

Various improvements to the Process Editor to make it even easier to create process flows.

Notes Enhancements

Various improvements to notes capability.

12 / 2017
DEC

Easily Identify a Case

You can define one of your data fields as a Case Identifier data type.

This allows application users to set a single value that can be used, on its own, to identify the case.

Add Comments about an App

You can collaborate with other application designers by adding comments about an application and the data, states and processes in it.

You can view, add and reply to comments using the Comments button near the top right of each screen.

11 / 2017
NOV

Theme Editor

A new theme editor has been added to Live Apps Administrator. Using the Theme Editor, you can quickly and easily customize the look and feel of TIBCO Cloud Live Apps Case Manager. For example, you can customize Cloud Live Apps Case Manager to match your company branding, by adding your company logo and changing the colors and fonts in the header.

New List Field Capability

You can directly assign list fields of basic type to and from the service inputs and outputs. You can also assign the content of list fields of custom type.

For example, you could directly assign a list of numbers in your data to or from the service data. You could also assign from a list of 'Branch contact details' to a list of addresses in a company Recruitment management service.

Using TIBCO Flogo to create cases in Live Apps

Using the Live Apps activities in TIBCO Flogo enables your company data systems to interact with Live Apps. You can take data from your company data systems and when designing a flow in Web Integrator, you can use it to perform case actions in Cloud Live Apps, for example.

Case Manager Phases

Phases are an optional way to group case states, with each phase containing one or more states.

Phases are useful when you have states which are alternatives of each other - like Offered Job and Reject Candidate in the Candidate application. These states don't make sense if displayed sequentially as only one of those states would be used in each case, when a candidate is either offered a job or rejected. So you can have a Phase called Decision to cover these two states.

Purging of Audit Data

Audit data older than 90 days will be deleted, and when a subscription is deleted, associated audit data will also be deleted.