Which Mashery edition is right for you?
Mashery Trial |
Mashery Professional |
Mashery Enterprise |
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|---|---|---|---|
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Experience the capabilities of Mashery in our real TIBCO Cloud environment
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For Smaller scale API programs with the option to grow into an Enterprise deployment
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API management functionality across the entire range of the API lifecycle; including API creation, integration, packaging, partner management, gateway functionality and analytics. |
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API Packager |
| | |
Security |
| | |
API Analytics |
| | |
Developer Portal |
| | |
Number of users |
1 |
Unlimited |
Unlimited |
Number of environments |
1 |
2 |
2+ |
API Modeler |
| | |
Mock Apps |
2 |
* |
5** |
Node.js Apps |
2 |
* |
5** |
Distributed API Management |
| | |
API Traffic |
500k QPM |
15M QPM |
Flexible Traffic Tiers |
Hybrid API Gateway |
| | |
Integration Add-on |
| | * |
Digital Process Automation Add-on |
| | * |
Advanced API Analytics Add-on |
| | * |
| Try Now | Try Now | Contact Us |
* Available for purchase
** Additional available for purchase
Technical Support
Support and API Monitoring
All Mashery customers enjoy Mashery's 24/7 Standard Support and Monitoring services at no additional charge. Mashery's world-class, dedicated support team is famous for proactively working with customers to optimize API performance and delivery.
Upgrade to Gold Support & Monitoring
Customers with more stringent requirements are encouraged to upgrade to Mashery's 24/7 Gold Support and Monitoring, which includes faster response times, more telephone support, and more frequent monitoring. Either way, Mashery works with you as a dedicated partner to ensure that your API performs at optimal levels.
24/7 Monitoring
| Description | Standard | Gold |
|---|---|---|
| 24/7 status check | Every 20 minutes | Every 5 minutes |
| Endpoints monitored | 1 | 8+ |
| Notification SLA | 45 minutes | 15 minutes |
Production Support
| Description | Standard | Gold |
|---|---|---|
| Online & Email | | |
| Telephone support | Priority 1 (P1): 24/7; P2-P4: Business Hours*** | P1 & P2: 24/7; P3-P4: Business Hours*** |
| Named support contacts | 1 | 5 |
| Response time | Standard SLA | Gold SLA (2x as fast) |
| Semi-monthly support briefing | | |
| Escalation procedure | None | Custom |
***Business help desk hours are 9am-5pm Pacific