TIBCO's Fast Data Platform to Enhance Royal Mail Parcel Delivery

London, UK


18 July, 2016


TIBCO Software Inc., a global leader in integration and analytics, is to provide the next-generation technology to support the transformation of Royal Mail's parcel delivery service. Underpinned by TIBCO's long history of real-time data processing, the Royal Mail Parcel System will meet customer demands for timely insight around the progress of parcels, while driving efficiencies and innovation.

TIBCO Software's event processing technology will sit at the heart of Royal Mail Group's architecture and solution. It will provide a near real-time view of event data for greater operational intelligence and control through a range of technologies and software from TIBCO.

The parcel system, combined with Royal Mail's 2-D barcode technology, gives a snapshot of all the traffic in the network, allowing Royal Mail to identify bottlenecks and address logistical challenges.

"The requirement from Royal Mail Group was for a partner that could enable the technology strategy and be at the heart of the required business transformation," said Steve Hurn, senior vice president, EMEA, TIBCO. "Our background and heritage in real-time data gives us the edge in this respect."

The new system will be better equipped to handle the tracking of every parcel and will additionally support new technologies. The net result is that the new service is capable of delivering improved visibility, enhanced customer experience, and efficiency gains.


TIBCO Software takes businesses to their digital destinations by interconnecting everything in real time and providing augmented intelligence for everyone, from business users to data scientists. This combination delivers faster answers, better decisions, and smarter actions. For nearly 20 years, thousands of businesses around the globe have relied on TIBCO technology to differentiate themselves through compelling customer experiences, optimised assets, and innovative new business models. Learn how TIBCO brings data alive at www.tibco.com.

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TIBCO Software Inc.

Lloyd Berry

Public Relations

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