Speed and Simplify CCPA Compliance and Customer PI Data Requests

OrgSpire, Inc. CCPA Solution works with TIBCO Unify and Predict solutions to provide organizations with a better, easier way to comply with The California Consumer Privacy Act (CCPA). With a virtual data layer that unifies and integrates disparate data sources, companies can streamline the compliance process and respond to customers’ personal information (PI) data requests.

Customer Challenge

Many retail, healthcare, banking, and finance institutions use an extract, transform, and load (ETF) architecture for customer data. But ETL often requires multiple inputs from various stakeholders, resulting in bottlenecks, and the vast resources it requires can make it a time-consuming and costly process–especially when it comes to complying with PI requirements.

For example, complying with the CCPA, which allows customers to exercise various rights over PI data that's been stored in business databases, requires organizations to manage customer data requests. This requirement results in substantial performance downgrades of online transactional processing (OLTP) databases, which can reduce efficiency or even result in data loss.

Partner Solution

The OrgSpire, Inc. CCPA solution connects organizations' disparate data sources, making them accessible from a single location and providing data lineage capabilities to track changes. Powered by TIBCO Data Virtualization, TIBCO Spotfire®, and TIBCO EBX® software, the solution reduces OLTP database performance bottlenecks.

The solution also allows customers to more easily perform their rights of PI data by integrating data from disparate data sources without replicating it—creating a virtual layer that delivers unified data services to support multiple applications and users. In addition, it avoids the risk of storing PI data in another target source.

Benefits

OrgSpire, Inc.’s CCPA solution delivers significant time, cost, and efficiency benefits, such as:

  • Providing all information from a given user—including PI, transactions, activities, and account information—without any data movement to any server, and with real-time data integration
  • Making data available more quickly than the traditional method, because data is accessed from the source, without replication
  • Allowing users to adjust models and create ad-hoc views to meet evolving business needs without needing to physically rebuild data
  • Savings on hardware costs associated with data replication and consolidation efforts.

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Technologies
Data Management
EBX
Master Data Management
Industries
Region
North America
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