Banking

Today more than ever, banks need to stay relevant. Threatened by nimble FinTech startups chipping away at your traditional service and product mix and your most profitable lines of business, if you don't act, you could be overwhelmed and quickly become irrelevant. How do you acquire the more innovative and agile traits of upstart FinTech competitors? Simply, digital transformation, powered by TIBCO.

IDC Analyst Infobrief - Connected Intelligence in Banking
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Benefits

Use Insights for Smarter Interactions

Banks have massive potential to act on customer data. Develop the ability to analyze your data and apply the insights you gain to communicating with greater relevance. Rethink the key customer journeys that define your lines of business, and use modern digital infrastructure to act on your insights, whether in real time, near real time, or for longer running interactions.

Create Frictionless Customer Journeys

Speed, convenience, and relevance through all channels defines the superior customer experience today. Act quickly to provide customer-focused experiences and user interfaces with consistency and timeliness. Use TIBCO BusinessWorks™ for pervasive integration that connects disparate systems and eliminates friction between channels.

Create Frictionless Customer Journeys

Predict and Avoid Downtime

With the proliferation of on-premises and off-premises apps, and their increasing complexity, the possibility of downtime increases, and with it, business losses. The ability to predict, and if possible, avoid outages and downtime could save your company a fortune in revenue, risk avoidance, and reputation damage.

Use Efficient, Flexible Processes

In the modern business process environment, interactions between people, process, and products are increasingly blurred. Processes need to change on the fly, adapt to events, and do more. Through our business process management software platform (TIBCO ActiveMatrix® BPM), we enable adaptive case management that provides highly personalized and streamlined customer experiences.

Use Efficient, Flexible Processes

Manage and Reduce Emerging Risk

Rapid changes in the financial industry are bringing new opportunities and increased levels of risk. Whether the problem is market risk brought on by increasingly complex, high-speed trading, compliance risk brought by new regulations, or risk from credit card fraud and other financial crimes, TIBCO technologies enable institutions to identify, quantify, and react in less time and with fewer resources.

Use Cloud as a Strategic Asset

Digital leaders unencumbered by legacy systems are eating away at established markets with agile customer friendly processes. To compete, banks need to invest in new technologies that can infuse flexibility, scalability, and agility into their organizations and upend the established ways they've done business before. TIBCO can help you move to a public, private, or hybrid cloud environment while unlocking the value of your current infrastructure.

Use Cloud as a Strategic Asset

Capabilities

Back Office Unity

The TIBCO Digital Back Office lets you operate multiple physical back offices as a single virtual back office to increase productivity, decrease processing times, and lower costs through a combination of unique capabilities in workflow, analytics, and event streaming.

Non-interest Revenue Optimization

TIBCO Smart Offerings enables you to create and execute micro-marketing campaigns at scale and provides the ability to clearly monitor and measure your results. Through the power of streaming analytics and machine learning, personalization and contextual relevance ensure your offers will stand out, creating more loyal customers, and therefore, more revenue.

Customer Journey Improvements

TIBCO can give your customers a tailored, personalized banking experience. Monitor the customer journey in real-time, identify risks and opportunities and communicate proactively to your customers as a result.

Market Risk Management

TIBCO Market Risk Management provides the power and speed required for risk calculations at a fraction of the cost of traditional solutions. Innovations in public and private cloud technologies allow you to accelerate business and create competitive advantages across a range of risk-related tasks including: asset pricing, high-frequency trading (HFT), trader limit management, and risk reporting.

Payment Surveillance

Retail and wealth management banks can optimize their "False Positive" rate significantly by using TIBCO's machine learning capabilities. Enable business stakeholders to look at the results from machine learning algorithms and to adjust the model by simply adding new attributes, or changing key parameters.

Trade Compliance

All types of surveillance are fed into TIBCO's single, integrated platform, giving transparency to all investigative activities. Compliance managers can now modify the behavior in a systematic, audited, managed way, without requiring IT deployments for the majority of routine changes.

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