Transform Commerce & Fulfillment for Digital Service Providers

Accelerate new products to market and cut order-to-cash time

Whether you are a telco, satellite/cable provider, SaaS vendor, or other digital service provider, TIBCO has proven solutions to help your business launch new offers and streamline your operations. Using industry-compliant and extensible data and process models, TIBCO automates the end-to-end product and order management lifecycle, from offer design and product creation to accurate and efficient order fulfillment.

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Benefits

Omni-channel Order Orchestration

Build and capture order changes for any customer channel: web, mobile, point-of-sale, call center, field service. We support any customer channel, customer type (residential, corporate, prepaid, postpaid), network access technology (wireless/LTC, wireline broadband), and service type (internet, voice, TV, content, M2M, and mobile payment services).

Omni-channel Order Orchestration

Build and capture order changes for any customer channel: web, mobile, point-of-sale, call center, field service. We support any customer channel, customer type (residential, corporate, prepaid, postpaid), network access technology (wireless/LTC, wireline broadband), and service type (internet, voice, TV, content, M2M, and mobile payment services).

Flawless Customer Experience

Eliminate errors by managing product relationships and regional variations, and provisioning policies accurately in a central repository. Seamlessly handle multiple customer service channels or order capture and in-flight changes, and guarantee provisioning service performance across all technology and service platforms.