Keys to the Cloud
The Connected Customer Experience
Seasons 52
About
Get hands-on training from the experts in this education-based workshop, where you will learn how to provide seamless customer experiences using market-leading integration and analytics in the cloud. Designed for developers, enterprise architects, and integration specialists, this workshop provides all the tools and training required to architect a real-time, connected customer journey.
Hands-on experience will include:
-
Specifying, implementing, documenting, and managing APIs
-
Reusing APIs for improved agility
-
Leveraging streaming events to drive a better customer experience
-
Derive actionable insight using natural language processing to visualize your data
Agenda:
4:30 - 4:45 - Registration & Appetizers
4:45 - 5:15 - Create API Specification & Set Up Mock Application
5:15 - 6:30 - API Implementation & Reuse
6:30 - 7:00 - Cloud Events and Analytics
7:00 - Optional Q&A