Keys to the Cloud

The Connected Customer Experience

Chicago Marriott Downtown Magnificent Mile

540 N Michigan Ave.
Chicago, Illinois 60611
United States


Get hands-on training from the experts in this education-based workshop, where you will learn how to provide seamless customer experiences using market-leading integration and analytics in the cloud. Designed for developers, enterprise architects, and integration specialists, this workshop provides all the tools and training required to architect a real-time, connected customer journey. 

Hands-on experience will include:

  • Specifying, implementing, documenting, and managing APIs

  • Reusing APIs for improved agility

  • Leveraging streaming events to drive a better customer experience 

  • Derive actionable insight using natural language processing to visualize your data


8:00 - 8:15 - Registration & Breakfast
8:15 - 8:45 - Create API Specification & Set Up Mock Application
8:45 - 9:30 - API Implementation & Reuse
9:30 - 10:00 - Cloud Events and Analytics
10:00 - Optional Q&A


Registration Closed

Please visit the Events page for a list of our upcoming events.