TIBCO Security Advisory: April 29, 2014 - TIBCO® Managed File Transfer

Frequently Asked Questions

General FAQ

Why is this advisory being issued?

Security vulnerabilities have been discovered in:

  • TIBCO® Managed File Transfer Internet Server 7.2.1 and earlier
  • TIBCO® Managed File Transfer Command Center 7.2.1 and earlier
  • TIBCO® Slingshot 1.9.0 and earlier
  • TIBCO® Vault 1.0.0

What is the impact of these vulnerabilities?

For detailed information on the vulnerability, please see the security advisory.

Which customers are affected?

These issues affect all customers using the above product versions.

Where can I get software updates?

Customers with current maintenance for the affected products can obtain product updates through their standard TIBCO fulfillment channel.

How will customers who receive TIBCO software via OEM partners be affected?

Customers of OEM partners can receive new versions and hot fixes from their OEM partners. Please contact your OEM partner for updates.

Can I get the software update if I am not current on maintenance, if I do not have access to the download site or access to TIBCO Support?

Please contact TIBCO Support by telephone. Please reference SR_ID: 432606 in your communication to indicate the context of your request.

What is TIBCO doing to prevent future security issues?

TIBCO takes security very seriously. We perform rigorous testing for every product release, as well as code audits, structured walkthroughs and peer reviews. TIBCO has identified security vulnerabilities in products during internal testing and reviews and corrected them prior to release. TIBCO constantly evaluates and augments its security measures and will continue to do so.

Where can I get more information?

Product advisories can be accessed from the Security Advisories for TIBCO Products web page.

Customers with a current maintenance contract with TIBCO can log a service request with TIBCO Global Support (please refer to the service request identifier listed above) and then call your support telephone number. Maintenance customers can also view product-specific Late Breaking News through the TIBCO Support Web.

TIBCO Managed File Transfer Internet Server FAQ

Which product versions are affected?

  • TIBCO Managed File Transfer Internet Server 7.2.1 and earlier

Which components are affected?

  • TIBCO® Managed File Transfer engine

How should customers handle these issues?

For each affected system, customers should update to:

  • TIBCO Managed File Transfer Internet Server 7.2.2

Please follow the instructions in the product installation manual.

What is updated by this new product version?

Please see the readme, release notes and/or documentation for a complete list of changes.

Which TIBCO products include TIBCO Managed File Transfer Internet Server?

Products that include TIBCO Managed File Transfer Internet Server include:

  • TIBCO® Managed File Transfer Internet Server with RocketStream® Accelerator

TIBCO Managed File Transfer Command Center FAQ

Which product versions are affected?

  • TIBCO Managed File Transfer Command Center 7.2.1 and earlier

Which components are affected?

  • TIBCO Managed File Transfer engine

How should customers handle these issues?

For each affected system, customers should update to:

  • TIBCO Managed File Transfer Command Center 7.2.2

Please follow the instructions in the product installation manual.

What is updated by this new product version?

Please see the readme, release notes and/or documentation for a complete list of changes.

TIBCO Slingshot FAQ

Which product versions are affected?

  • TIBCO Slingshot 1.9.0 and earlier

Which components are affected?

  • TIBCO® Slingshot server

How should customers handle these issues?

For each affected system, customers should update to:

  • TIBCO Slingshot 1.9.1

Please follow the instructions in the product installation manual.

What is updated by this new product version?

Please see the readme, release notes and/or documentation for a complete list of changes.

TIBCO Vault FAQ

Which product versions are affected?

  • TIBCO Vault 1.0.0

Which components are affected?

  • TIBCO® Vault server

How should customers handle these issues?

For each affected system, customers should update to:

  • TIBCO Vault 1.0.1

Please follow the instructions in the product installation manual.

What is updated by this new product version?

Please see the readme, release notes and/or documentation for a complete list of changes.

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