Our investment in the TIBCO platform has enabled the Genting Business to deliver a journey to our customers that would otherwise have been unthinkable. The TIBCO architecture will underpin the Genting Business for the significant future, our investment will underpin innovation and strategic change for years to come and will give us a tangible cutting edge over our competition.
Chris Ashworth
Director of IT
Trailblazer Award Winner
2015
Genting Bets on TIBCO Fast Data
Genting Bets on TIBCO Fast Data
VIP customer experience with worry-free technology
VIP customer experience with worry-free technology
Genting UK Wins "Innovator" Award
Genting UK Wins "Innovator" Award
Genting UK, part of the Genting Group, is one of the largest casino operators in the UK. In 2014, with the help of the TIBCO Fast Data platform, Genting IT embarked on a transformative integration project, with the goal of enabling the business to remain focused on the customer journey. As a result, IT has evolved into a strategic differentiator for the company and facilitated a high-end, personalized customer experience, fueling Genting UK's launch of a first-of-its-kind integrated resort destination.
6 MILLION
6 MILLION
Number of customers coming through the door for which a customized experience is now possible