Twitter

The Twitter connector allows you to extract data from Twitter and use it by querying and filtering tweets for specific hashtags, keywords, or handles. You can use the connector to:

  • Automatically create a support case in ServiceNow or Salesforce for customers who ask for help on Twitter
  • Attach tweets to leads or contacts in your CRM system to make your sales team aware of your customers' sentiments
  • Record tweets about your company in a database for analysis with your business intelligence software
Twitter

Distributor:

TIBCO

The Twitter connector allows you to extract data from Twitter and use it by querying and filtering tweets for specific hashtags, keywords, or handles. You can use the connector to:

  • Automatically create a support case in ServiceNow or Salesforce for customers who ask for help on Twitter
  • Attach tweets to leads or contacts in your CRM system to make your sales team aware of your customers' sentiments
  • Record tweets about your company in a database for analysis with your business intelligence software