The ServiceNow connector allows you to connect your IT service management application to other business systems like Salesforce and Microsoft Dynamics 365 to automate the flow of data. You can use it to:

  • Maintain a single incident database by integrating your front office systems with ServiceNow
  • Easily track service requests and resolutions via automated data syncing between ServiceNow and your other systems
  • Create work orders and tasks after winning an opportunity in CRM

Connector Documentation: