Services Operations Senior Contract Manager

Overview

Services Operations Senior Contract Manager - Dublin, Ireland

Who is TIBCO, Headquartered in Palo Alto, CA, TIBCO Software enables businesses to reach new heights on their path to digital distinction and innovation. TIBCO works with organisations across the globe to unlock the potential of real-time data within their business to make faster, smarter decisions. Our Connected Intelligence Platform seamlessly connects any application, data source and device; intelligently unifies  data for greater access, trust, and control; and confidently predicts outcomes in real-time and at scale.

Our teams flourish on new ideas and welcome individuals who thrive in transforming challenges into opportunities. From designing and building amazing products to providing excellent service; we encourage and are shaped by bold thinkers, problem-solvers, and self-starters. We are always adapting and providing exciting opportunities for our employees to grow, learn and excel.

Position Overview

TIBCO Services is seeking a highly qualified and experienced Sr. Contract Manager to join its Global Professional Services Group (“PSG”) Sales Operations Team. The position will be primarily responsible for the EMEA region within TIBCO Services org.

The person holding this role will be responsible for the timely creation, negotiation, and execution of all including non-standard/ complex consulting sales contracts as well as managing the contracts sales lifecycle and internal approval process from beginning to end.  The Sr. Contract Manager will "own" each contract and be responsible for its accuracy and for addressing and documenting all product and business exceptions to all relevant stakeholders.

What You'll Do

Required Skills

  • A minimum of 10 years contracts experience – drafting, negotiation, and administration of contracts (i.e., SOWs, work orders, change orders, and master service agreements a must), as well as manage the contract lifecycle from start to completion.
  • Preparation of contracts in a timely manner drafting, negotiating, spotting issues and offering solutions.
  • Handling a large volume of contracts under time pressure.  The role entails working with various stakeholders in and out of the TIBCO organization across EMEA region. The ideal candidate must be willing to accommodate time restraints and deadlines.
  • Communicating interpretation of contractual terms to Sales, Finance, Legal, Software Licensing Team, Senior Management and others within the TIBCO organization.
  • Implementing the standardization of contracts and integration of new business when applicable.
  • Tracking and communicating the status of contracts in SalesForce and via constant email and verbal communication with Sales, Finance, Legal, Software Licensing Team, and other TIBCO departments.
  • Acting as liaison with Sales, Finance, Legal, Software Licensing Team, and Senior Management to ensure that contracts are accurate and comply with company requirements.
  • Willingness to take the lead in order to problem solve contracting issues quickly for the Sales team must be solution driven. 
  • Good working knowledge of SalesForce, contract management systems (i.e., Malbek), and quoting tools (i.e., Apptus).
  • Excellent organization and documentation skills (e.g., MS Word, Excel, PowerPoint, knowledge of various e-signing programs, etc.)

Why TIBCO

At TIBCO, you will be working for a company who takes pride in promoting an entrepreneurial culture! Learning and development, innovation and creativity, team work, balance and wellbeing are all at the forefront of our core values when you are working with us.

After two decades we still pride ourselves on speed, agility and inspiration. Our people thrive doing work they are passionate about. We always encourage you to have your say, as we need your help to support us in continuously improving our community.

YOU -  Health and Wellbeing

24/7 access to an Employee Assistance Programme that offers free, confidential help to you and your family and an employer-funded Private Medical Insurance plan. You can also benefit from dental insurance, regular PT hosted fitness classes and a truly holistic approach to flexible working options.

FINANCES - Financial Future

We understand your financial future is key. That’s why you’ll have access to an exceptionally competitive pension scheme, a bonus/incentive plan, automatic enrolment in an income protection plan, enhanced pay for parental leave (maternity, paternity and adoption leave), as well as a death in service plan to provide you with that financial peace-of-mind.

PROGRESSION – Learn and Advance

Develop your skills with best-in-class on-line and in-person learning and development tools and keep up to date with your industry with professional subscriptions. You’ll also have the chance to participate in our ‘Elevate Live’ weekly enablement sessions, and for our Sales professionals - attend our Elevate Academy at our Global HQ in California.

COMMUNITY – Collaboration and Inclusion

Team up with our Culture Captains and help us continue to build #TIBCOSpirit. Daily we all strive to create a truly diverse, inclusive and collaborative community where we seek out inspiration, innovation and genuine WOW moments. From inspiring key-note speakers, to mental health awareness, to culture recognition days, we offer you a truly diverse environment where your voice matters.

CUSTOMERS - Make a difference 

Take a look at our many customer success stories: https://www.tibco.com/customers

If you are looking for a collaborative, empowering and entrepreneurial environment where you enjoy doing what you do whilst making a real difference to our customers, we would love to hear from you.

Who You Are

Please note you must have full working rights for the country you are applying for. If on a work permit or visa please make sure the details along with expiry date are included on your application.

Applications and CVs MUST be in English.

TIBCO is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Important: Please note that we have updated our Candidate Data Privacy policy and can be found here: https://www.tibco.com/careers/candidate-privacy

About TIBCO

Headquartered in Palo Alto, CA, TIBCO Software enables businesses to reach new heights on their path to digital distinction and innovation. From systems to devices and people, we interconnect everything, capture data in real time wherever it is, and augment the intelligence of organizations through analytical insights. Thousands of customers around the globe rely on us to build compelling experiences, energize operations, and propel innovation.  

Our teams flourish on new ideas and welcome individuals who thrive in transforming challenges into opportunities. From designing and building amazing products to providing excellent service; we encourage and are shaped by bold thinkers, problem-solvers, and self-starters.  We are always adapting and providing exciting opportunities for our employees to grow, learn and excel.

We value the customers and employees that define who we are; dynamic individuals willing to take the risks necessary to make big ideas come to life and who are comfortable collaborating in our creative, optimistic environment. TIBCO – we are just scratching the surface.

Department

Professional Services

Type

Full Time

Location

Dublin,

Ireland