Associate Solutions Engineer
General application and technology knowledge Integrates seamless in project teams and takes an active expert role
Content-related role to support PreSales Global Content Strategy by creating and maintaining CEx Templates
What You'll Do
Engage with, and support, Presales customer opportunities Interest in industry and value based research that drives customer messaging Identify best in class content for reuse Develop and curate Presales knowledge management content Document and share delivery methodology best practices Create and update deliverable templates taking into account differing document formats and regional specifications Ability to participate, contribute, and in some cases, lead multiple disparate efforts Edit customer ready documents in PPT and Word, providing a concise message with enhanced graphics Provide grammatical reviews and edits to documents in English Identify and prioritize the content needs of the team and other internal stakeholders Develop and evolve customer facing collateral, standard templates and toolsets, white papers, etc. Deliver consistency and alignment of content/tools applied in the field Align and integrate content with marketing, product management, industry cloud, etc. Help enable the field to execute core processes more efficiently and effectively Package contEnable extended team members to scale content and methodology (sales, solution consultants, customer care execs, etc.) Identify and prioritize the content needs of the team and other internal stakeholders
Who You Are
5-9 years of solution specialist (or equivalent customer facing) experience preferred in areas appropriate to the job Excellent presentation and communication skills Background in working in matrixed environments Should have excellent English communication skills (both written & verbal)
Headquartered in Palo Alto, CA, TIBCO Software enables businesses to reach new heights on their path to digital distinction and innovation. From systems to devices and people, we interconnect everything, capture data in real time wherever it is, and augment the intelligence of organizations through analytical insights. Thousands of customers around the globe rely on us to build compelling experiences, energize operations, and propel innovation.
Our teams flourish on new ideas and welcome individuals who thrive in transforming challenges into opportunities. From designing and building amazing products to providing excellent service; we encourage and are shaped by bold thinkers, problem-solvers, and self-starters. We are always adapting and providing exciting opportunities for our employees to grow, learn and excel.
We value the customers and employees that define who we are; dynamic individuals willing to take the risks necessary to make big ideas come to life and who are comfortable collaborating in our creative, optimistic environment. TIBCO – we are just scratching the surface.