How Can You Have Any Apps If You Don’t Eat Your Data?
Getting the right apps into the hands of your customers quickly requires an infrastructure that can handle the load. Assembling the components is tricky...
Data Analysis Powers Paradigm Shift for Insurers
Consumers are becoming increasingly demanding about the way they purchase products and services – a shift that is affecting every industry from consumer product...
My Cell Phone Company Took Me on a Date and Never Called Me Back
As a customer, have you ever had as many choices in anything as you do when first selecting a cell plan? They woo you with...
Data Analysis to Unearth Banking 'Silk Roads'
It likely will not be as Herculean an effort as it was for China’s Han dynasty to expand the Silk Road trade routes, but...
Data Analysis to Unearth Banking ‘Silk Roads’
It likely will not be as Herculean an effort as it was for China’s Han dynasty to expand the Silk Road trade routes, but...
“Can You Hear Me Now?” Apparently Not.
Phone companies need to silence the whiners. No matter how much a cell phone company does, the customer wants more. Fulfilled expectations lead to even...
Get Your Organization to Think and Act Like a Fighter Pilot
We live in a time of disruption. The average lifespan of a corporation is dropping fast, and technology and culture are changing at a...
Strengthening Customer Loyalty via Data Discovery
One of the strengths of analytics tools is their ability to reveal previously hidden insights about customers to help companies strengthen their relationships with...
Integration #Fail Part 5: Integration for Integration’s Sake
Companies integrate to make information available and reusable at any time, in real time. Integrating the right systems with the right solution offers companies...
Applying Analytics to Manufacturing Capacity Planning
As manufacturers continue to face intensified global competition and increased pressure on profit margins, they can use analytics to identify ways to improve efficiencies...