Symantec Secures a Better Customer Experience “Symantec has grown both organically and through acquisition, and that leads to disparate systems,” says Mannie Heer, senior director, IT Applications for Symantec, the global leader in security and information management solutions. “We really needed a technology solution that would bring it together, provide… Read More →
Watch the London Theatre Direct Videocast As London Theatre Direct (LTD) cofounder and CEO Francis Hellyer puts it, theatre ticket-buying and selling in London “. . . was a business model pleading for technology disruption. We recognized that the model was shifting, seat allocation was nearing an end, and APIs… Read More →
Combining compassionate patient care and groundbreaking medical and biological research, the University of Chicago Medicine (U Chicago Medicine) is at the forefront of facing the world’s most pressing medical challenges.
Governments and NGOs have been asked to do more in collaboration and process optimization with less. An optimal approach is to try to increase the speed of information flow, break down walls and silos, accelerate innovation, and increase productivity. Due to concerns about security and related processes, these organizations were… Read More →
Nominations are open for the 2017 TIBCO Trailblazer Awards! Nominate your company to showcase how your use of technology transformed IT into a strategic differentiator that fuels growth and outstanding customer experience. This year, TIBCO will honor three winners at each of three global TIBCO NOW events. Submit your nomination for… Read More →
In this next blog in our series of simple recipes for boosting employee engagement for your enterprise social networking (ESN), let’s look at how to prepare for and measure success. While the best practices here are often thought of as applying to early rollouts, they can just as easily be… Read More →
Our new Customers website shows off how more than 75 companies across every major industry are using TIBCO technology to improve business results and customer satisfaction. The site includes quotes, videos, and stories that describe the most pressing challenges faced by organizations around the globe, how and why they decided on… Read More →
inQuba delivers context for enhanced customer experience To build a platform for (1) listening to the voice of the customer, (2) learning what customers were saying, (3) sharing that information across a company, and then (4) engaging with the customer to close the loop, inQuba needed a single, fully integrated,… Read More →
Digital Nebula is a financial services consultancy that helps firms establish a digital presence, drive innovation, and prevent being disrupted. It works with tech startups to engage and compete with large organizations in a compliant and secure manner.
Continuing with our recent blog theme, here’s a recipe that will turn up the heat on adoption for your collaboration program—how progress is a powerful organizational motivator for increasing sharing and communication.