My best friend was hit by a car a couple of weeks ago. Apart from the shock and panic of knowing someone you’ve spent your whole life growing up with could be hurt, hindsight has made me realize how much we can learn from hospitals.
Connecting with your audience is always a difficult task in any walk of life. Whether it is business, pleasure, or anything in between, getting the right messages to resonate with the audience is often the difference between success and failure. You can have the greatest idea, invention, or product in… Read More →
“Going Mobile” with Rachel Brennan An advantage to being a digital business is that employees are not confined to operating within the four walls of an office building. Digital businesses take full advantage of the advancement in mobile technologies, extending access to corporate resources, such as business processes to employees,… Read More →
I started this year off with a process-oholic bang and made some resolutions to help make 2016 the year of process. For the last twelve days, I have been diligently working on meeting my resolutions. I have had so much more time since my Pilates studio is overrun with people who… Read More →
When I hear people talk about the difference between IT and “the business” within the process space, they’re often only describing the difference between IT and business analysts. Anyone else doesn’t seem to be taken into consideration when running process initiatives.
Hello, my name is Rachel, and I am a process-oholic. Last year, I came to the realization that I’m like a chocoholic, but for processes. (I also happen to be a chocoholic, but that’s another story.) I love everything about process and just can’t get enough. So much so, Santa… Read More →
Recently I published two blogs about digital business and digital platform. The first defined digital business, and the second described the components of a digital business platform. Now, it is time to investigate TIBCO and the digital business platform. This post will not be an inventory of all of the… Read More →
Not long ago, I shared a post explaining what BPM is in five words: process, people, context, actions, and outcomes. I promised follow-ups on each of the areas, and this is the first of the series.
QSuper provides superannuation (retirement) fund investment and financial advice services for current and former Queensland Government workers. It is also transitioning to provide its services to a broader range of customers, and the demands of a more competitive market dictated the need for change. According to Scott Edie, manager of… Read More →
In Brazil, Citibank provides banking services like insurance, loans, credit cards, and investment products, to the commercial banking market with a focus on medium to large businesses. Banking in Brazil is competitive. “We’re competing against other large banks that are in more cities than we are,” says Roberto Mercadante, senior… Read More →