All too often, analytics are underserved in business process projects—if not completely left out all together. But it doesn’t seem to start out that way… analytics appear to be considered nonessential and are the first thing to get bumped to the “next phase” when a project starts running behind. The problem being that “next phases” have a nasty habit of never materializing.
The days where analytics could be an afterthought are over. One needs real-time reporting and insights to stay competitive in today’s era of unprecedented change and Fast Data. Business users need the ability to consume massive amounts of complex data and act on what’s happening at that very moment.
Much like business processes themselves, there is a spectrum of BPM Analytics available to address different needs. On one side of the spectrum, you have reporting for pixel-perfect reports and dashboards, and on the other side, Business Intelligence for ad hoc-analyses, and predictive forecasts and simulations.
Reporting has an extremely wide audience across the organization and is used when you already know the questions you want answers to. Meanwhile, Business Intelligence is all about discovering insights and is used by a much smaller audience. Many enterprise mission-critical processes will require a bit of all types of analyses to satisfy all audiences. Check out this presentation to learn more about the different audiences and their needs.
Introducing JasperReports for ActiveMatrix BPM
To provide the full spectrum of BPM Analytics, ActiveMatrix BPM 3.1 introduces JasperReports for ActiveMatrix BPM to provide self-service reporting and dashboards, which complements ActiveMatrix BPM Spotfire that provides ad-hoc and predictive analytics to uncover insights, and provide predictive forecasts and simulations.
JasperReports Enterprise Edition software is now embedded in ActiveMatrix BPM and its out-of-the-box client. A number of OOTB reports and dashboards are provided and can be expanded with customer-defined reports against process execution or global case data. Watch this video to see ActiveMatrix BPM’s new self-service, interactive reporting dashboards in action.
Supporting Human Insight with Machine Intelligence
Knowing the status of your business at all times is important, but you also need the ability to quickly take action on opportunities and risks. Empower people to make the right discoveries and decisions at the right moment by embedding and automating intelligent decisions into operational systems and processes to drive faster and better outcomes.
Do I have a potential capacity problem?
Is there a skills gap for projected work?
Do I need to re-prioritize work? Reallocate resources within my team (permanently or temporarily)?
ActiveMatrix BPM Spotfire gives you the ease and flexibility to slice, dice, drag and drop to drill down into the work, process, and resource details so you can find the information you need to take immediate and effective action directly from the dashboard. The business is able to change how the core business process operates to align it with current resources, capacity, load, and changing business goals. To learn more about ad-hoc and predictive analysis for BPM, visit TIBCO ActiveMatrix BPM Spotfire.