Understanding BPM

Here you will find a variety of information from analysts, customers, research firms, etc., that will help you to understand BPM. Research and customer interviews will show you how BPM can benefit your organization. There are also resources that will help you build a case for BPM for your enterprise. You can also learn about approaches that can help you to be successful as you begin to implement BPM within your company, either as a management principle or combined with technology.

For starters, here's a definition of business process management: "BPM is a management discipline that treats business processes as assets to be valued, designed and exploited in their own right. It aims to improve agility and operational performance. BPM requires tool s that business managers can use to control and modify their processes. Specifically, it requires technologies that make process explicit–that is, clearly expressed and readily changed." Gartner's Position on Business Process Management, 2006; February 16, 2006; Janelle B. Hill, Jim Sinur, David Flint, Michael Melenovsky