Business Optimization Resource Center
To deliver all of the information and interactive services that it takes to successfully implement business optimization, organizations must have an IT infrastructure that supports the sharing and reuse of data across all applications and platforms. And to adapt "on the fly" as opportunities and problems arise, organizations need to be able to continuously and dynamically adapt the processes and rules that define their operations.
This resource center is designed to help you better understand functional aspects of business optimization and the relationship between user interaction, integration and process management through expert insight and practical applications of key enabling technologies.
Demo
BusinessEvents Predictive Customer Interaction Software
This demo shows how BusinessEvents users can leverage customer interactions form multiple touch points to predict appropriate and timely cross sell and upsell opportunities.
Award
Intelligent Enterprise – Readers' Choice Awards: Best CEP & Best BAMWebinars
- Ajax RIA + Portal + SOA = Success for H&R Block
H&R Block Sr. Systems Architect, Dan Cahoon, shares how H&R Block delivered SOA-connected Ajax portlets to its more than 12,000 branch offices to deliver composite workspaces streamlining the staffing operations for the nation's largest seasonal employer. Dan shares his learning from the project and discusses the successful pattern they are reusing to get more solutions to market quickly. - Driving Value With Business Performance Visibility
Find out what business activity monitoring is, how to improve managerial visibility and business performance, and how to extend the value of business intelligence and analytics efforts. - Optimizing Operational Performance
Find out how BPM on top of an SOA can help you own your processes so you can react quickly to changes and achieve continuous process improvement. - The Value of Enterprise Portals: Increase Productivity and Reduce Expenses
Find out how an enterprise portal can help you dramatically increase employee productivity and improve decision making throughout your organization by giving your employees access to the information and tools they need to do their jobs and make well-informed decisions. - Achieving Greater Operational Insight with Complex Event Processing
Hear David Luckham, author of the bestselling book The Power of Events, introduce CEP and explain how it can enable better, more proactive, operational insight in your enterprise. - Getting Started on Business Activity Monitoring
Gain insights from Gartner on how to get started on BAM, hear Teradata talk about the role and benefits of BAM, and learn how TIBCOs BAM software can jumpstart your efforts to deliver timely and relevant notifications, reports, and analysis.
Whitepapers
- Optimizing the Supply Chain Ecosystem
This paper looks at the obstacles to obtaining timely access to actionable supply chain data – from customers, suppliers, logistics providers, offshore operations, nearshore finishing centers, and distribution networks. It then details a solution that is gaining widespread adoption. - Predictive Customer Interaction Management
This paper describes an architecture that allows for unique and personalized interactions during outbound marketing, inbound marketing, customer service, and other relationship management activities. - Leverage Complex Event Processing to Improve Operational Performance
No one would argue that the state of business today isnt highly complex, particularly where information systems are concerned; and few would argue that complexity adds business value. A closer look, however, reveals that part of the problem arises from data integration challenges and an overabundance of data. - Complex Event Processing
Learn how CEP can augment your decision-making tool kit by delivering an operational understanding of your business from the perspective of tactical business scenarios, real-time decision making and a contextual understanding of scenarios. - Complex Event Processing in Financial Services
Learn how CEP can help organizations in the financial services industry detect patterns of events and predict how they will impact high-level business goals, policies and processes. - Best Practices for Successful Portal Delivery
This document describes best practices that can improve the return on investment (ROI) for portal implementations. These practices are most effective if they are incorporated as each phase of the portal project is being planned. - Rich Portals: The Ideal User Interface for SOA
Learn how rich portals allow users to easily access relevant, enterprise data, applications, and processes in an SOA through a unified interface. - Fraud Detection and Event Processing for Predictive Business
Learn how complex events and situations discovered in runtime can be processed with patterns developed from historical data to predict business impact and other future events and situations.
