TIBCO

Master Data Management Software

Master data management (MDM) has become a priority for large organizations across industries. Whether it’s navigating complex multi-tier supply chains in manufacturing and retail, consolidation in financial services, ever-changing product and service bundles in telecom, better risk and portfolio management in energy, or unified and differentiated customer service across the board, organizations are faced with new challenges that demand a new way of accessing and responding to information.

IT strategies like SOA and BPM cannot deliver the full return on investment if the underlying data they rely on is inaccurate, inconsistent, or not rich enough to provide business value.

TIBCO's proven approach to MDM helps organizations synchronize relevant information with downstream transactional applications and increases the effectiveness of SOA initiatives.

"The harmonization of product and customer data provides a cornerstone on the road to SOA. With true master data, Web services and the related business processes will become more accurate, timely, and efficient, leading to improved ROI on existing investments as well as improved business intelligence."

- Forrester Research
Trends 2006: Master Data Management; March 6, 2006

MDM Concept Diagram
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MDM enables organizations to ensure that enterprise master data (assets, people, locations) across multiple systems and departments is accurate and consistent and share that information securely with trading partners. It ensures that the necessary processes, policies, and procedures are put in place so that the benefits gained are not lost as new data is introduced or existing information is updated. Finally, it allows organizations to manage the complex hierarchies and relationships within their data such as the relationships between two products, a client and an account, a customer and a vendor, a part and a product, and so on.

Through effective MDM, organizations can eliminate errors, become more efficient in their business activities, and accelerate critical processes such as new product introductions, service provisioning, cross-sell/up-sell, and customer service.

Capability Business Benefits
Streamlined and automated information management and synchronization processes.
  • Reduced time bring new products to market
  • Faster service provisioning
  • Consistent customer service across channels
Accurate product, packaging, shipping information.
  • Reduction in returns
  • Reduction in invoice errors
Aggregated information, customized and delivered with a “single face” to the customer
  • Increased customer satisfaction
  • Better salesforce productivity
Aggregation of enterprise information into a single source of truth
  • More effective business processes
  • Ability to make better faster and more accurate decisions
Single source of truth master data serving composite applications within an enterprise SOA
  • Scalable and flexible enterprise IT infrastructure to meet rapidly changing business needs

TIBCO's MDM Software

Also see the TIBCO MDM Solution Center for whitepapers, case studies, and demos.
MDM Solution Center