General FAQ

Why is this advisory being issued?

Security vulnerabilities have been discovered in:

  • TIBCO Collaborative Information Manager™ versions below 8.1.0
  • TIBCO® ActiveCatalog versions below 1.0.1

What is the impact of the vulnerability?

The impact of these vulnerabilities may include information modification, information disclosure, and denial of service. For details, please see the product advisory.

Which customers are affected?

These issues affect all customers using the above product versions.

Where can I get software updates?

Customers with current maintenance can obtain product updates through their TIBCO fulfillment channels.

How will customers who receive TIBCO software via OEM partners be affected?

Customers of OEM partners can receive new versions and bundles from their OEM partners. Please contact your OEM partner for updates.

Can I get the software update if I am not current on maintenance? What if I don’t have access to the download site or to TIBCO Support?

Please contact us through the online form or the phone numbers listed here, and we will get in touch with you. Please reference SR:1-BHHMM7 in your communication to indicate the context of your request.

What is TIBCO doing to prevent future security issues?

TIBCO takes security very seriously. We perform rigorous testing for every product release, as well as code audits, structured walkthroughs and peer reviews. TIBCO has identified security vulnerabilities in products during internal testing and reviews and corrected them prior to release. TIBCO constantly evaluates and augments its security measures and will continue to do so.

Where can I get more information?

Product advisories can be accessed from http://www.tibco.com/mk/advisory.jsp.

Customers with a current maintenance contract with TIBCO can log a service request with TIBCO Global Support (please refer to the service request identifiers listed above) and then call your support telephone number. Maintenance customers can also view product-specific Late Breaking News through the TIBCO Support Web.

TIBCO Collaborative Information Manager FAQ

Which product versions are affected?

  • TIBCO Collaborative Information Manager versions below 8.1.0

What components are affected?

  • TIBCO Collaborative Information Manager server

How should customers handle these issues?

For each affected system, customers should update to:

  • TIBCO Collaborative Information Manager version 8.1.0 or higher

Once updated software has been installed, customers should redeploy the application archive from the new installation, restart the application server and verify the system is running.

What is updated by these new product versions?

The above product versions install a new version of the TIBCO Collaborative Information Manager server, as well as additional corrections and/or updates. Please see the product README, release notes and/or documentation for a complete list of changes.

What if I cannot update my affected TIBCO products at this time?

Customers can mitigate the security vulnerability by utilizing a firewall to restrict access to the Collaborative Information Manager server.

TIBCO ActiveCatalog FAQ

Which product versions are affected?

  • TIBCO ActiveCatalog versions below 1.0.1

What components are affected?

  • TIBCO Collaborative Information Manager server

How should customers handle these issues?

For each affected system, customers should update to:

  • TIBCO ActiveCatalog version 1.0.1 or higher

Once updated software has been installed, customers should create the ActiveCatalog 1.0.1 application archive by merging application changes delivered with ActiveCatalog 1.0.1 with the Collaborative Information Manager 8.1.0 application archive. Customers should redeploy the new, merged application archive, restart the application server and verify the system is running.

What is updated by these new product versions?

The above product versions install a new version of the TIBCO Collaborative Information Manager server, as well as additional corrections and/or updates. Please see the product README, release notes and/or documentation for a complete list of changes.

What if I cannot update my affected TIBCO products at this time?

Customers can mitigate the security vulnerability by utilizing a firewall to restrict access to the Collaborative Information Manager server.

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