General FAQ

Why are these advisories being issued?

Security vulnerabilities have been discovered in:

  • TIBCO ActiveMatrix® Service Bus 2.3.0 and lower
  • TIBCO ActiveMatrix® Service Grid 2.3.0 and lower
  • TIBCO ActiveMatrix BusinessWorks™ Service Engine 5.8.0 and lower
  • TIBCO ActiveMatrix® Service Performance Manager 1.3.1 and lower

What is the impact of the vulnerability?

The vulnerability could allow an attacker unauthorized access to a remote JMX port. This unauthorized access can result in an escalation of privileges that can lead to remote execution of arbitrary code, information disclosure, and denial of service. For details, please see the product advisory and the release notes of the new product releases.

Which customers are affected?

This issue affects all customers of the above products.

Where can I get software updates?

Customers with current maintenance can obtain product updates at http://download.tibco.com.

How will customers who receive TIBCO software via OEM partners be affected?

Customers of OEM partners can receive new versions and bundles from their OEM partners. Please contact your OEM partner for updates.

Can I get the software update if I am not current on maintenance? What if I don’t have access to the download site or to TIBCO Support?

Please contact us through the online form or the phone numbers listed here, and we will get in touch with you. Please reference SR_ID:1-B7PGRB in your communication to indicate the context of your request.

What is TIBCO doing to prevent future security issues?

TIBCO takes security very seriously. We perform rigorous testing for every product release, as well as code audits, structured walkthroughs and peer reviews. TIBCO has identified security vulnerabilities in products during internal testing and reviews and corrected them prior to release. TIBCO constantly evaluates and augments its security measures and will continue to do so.

Where can I get more information?

Product advisories can be accessed from http://www.tibco.com/mk/advisory.jsp.

Customers with a current maintenance contract with TIBCO can log a service request with TIBCO Global Support (please refer to the service request identifiers listed above) and then call your support telephone number. Maintenance customers can also view product-specific Late Breaking News through the TIBCO Support Web.

TIBCO ActiveMatrix Product FAQ

Which ActiveMatrix product versions are affected?

  • TIBCO ActiveMatrix® Service Bus 2.3.0 and lower
  • TIBCO ActiveMatrix® Service Grid 2.3.0 and lower
  • TIBCO ActiveMatrix BusinessWorks™ Service Engine 5.8.0 and lower
  • TIBCO ActiveMatrix® Service Performance Manager 1.3.1 and lower

What components are affected?

  • TIBCO ActiveMatrix® Runtime
  • TIBCO ActiveMatrix® Administrator

What is updated by these new product versions?

Please see the release notes of the individual products for details.

How should customers handle this issue?

For each affected system, customers should update to the corresponding software version:

  • TIBCO ActiveMatrix® Service Bus 2.3.1 and higher
  • TIBCO ActiveMatrix® Service Grid 2.3.1 and higher
  • TIBCO ActiveMatrix BusinessWorks™ Service Engine 5.8.1 and higher
  • TIBCO ActiveMatrix® Service Performance Manager 1.3.2 and higher

What if I cannot update my affected TIBCO ActiveMatrix products at this time?

Each of these products opens a JMX port for internal use; this port is subject to the security vulnerability and cannot be disabled. In addition, customers may have opened additional JMX ports through the following Java properties:

  • java.property.com.sun.management.jmxremote
  • java.property.com.sun.management.jmxremote.port

These additional JMX ports are also subject to the security vulnerability.

Customers can mitigate – but not eliminate – the security vulnerability by disabling any additional JMX ports. This still leaves the internal-use JMX port subject to unauthorized connections.

Customers can also mitigate the security vulnerability by utilizing a firewall to restrict access to the ActiveMatrix Runtime component.

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