EDUCATIONAL SERVICES: FAQS

How do I register for a class?

You can register for a class being held in a Technical Learning Center by completing our on-line registration form through the class schedule. (Be sure to fill out each section completely including a credit card number or purchase order number.)

Is there availability for the class I want to take?

To inquire about availability of classes, contact your regional registrar by telephone or email.

How do I apply for the Prepaid Training Account Program?

Contact your regional registrar for more information.

Can I pay by credit card?

Yes. We currently accept Visa, Master Card, and American Express. Please include your credit card information on your registration form.

Can a seat be reserved for me while I fill out the form?

Due to the high demand for our classes, we cannot reserve a seat without a completed registration form and payment method.

Can you provide me with directions and hotel information?

Directions and hotel information can be found in "Class Details." Log into your account and look under Registrations, Course Name.

What are the beginning and ending times of your classes?

All classes in Technical Learning Centers start at 9:00am and end at 4:30pm.

How do I cancel or reschedule a class?

To cancel or reschedule a class, please notify your regional registrar in writing via fax or email at least ten business days prior to class start date. No refund if cancellation is not received by ten business days prior to training date. You will receive an email from the registrar confirming the cancellation. Please keep this for your records.

Can I arrive late or leave early to catch a flight?

We understand the demands of business travel and will do all we can to assist you.

What is the dress code at Technical Learning Centers?

Business casual.

Do you offer customer site training?

Yes, we do. We call it Private/Customer Dedicated Training. Learn more.

Can I get certified in TIBCO products?

Yes, you can. Learn more.

CONTACT US

Registrar, Americas:
+1 650 846 5050
+1 877 884 2338
+1 650 887 1688 (fax)
amer-registrar@tibco.com

Registrar, EMEA:
+44 (0)1628 786 977
+44 (0)1628 461 228 (fax)
emea-registrar@tibco.com

Registrar, APJ:
+61 2 9458 2100 
+61 (0)2 9922 4341 (fax)
apj-registrar@tibco.com