TIBCO provides a real-time, event-enabled platform to integrate people, processes, systems, and data across public services organizations. This enables them to share information securely, gain operational efficiency, cut costs, and make informed decisions while improving the services delivered to citizens.
Capabilities and Benefits
TIBCO event-enabled solutions for public services agencies include:
- Business integration for information sharing. Connect applications and data through a service-oriented architecture (SOA), enabling constant innovation. As silos break down between teams and departments, agencies can deploy and integrate new systems, scale to meet greater demand, and share information. Case workers, analysts, managers, and other personnel can obtain a consolidated view of citizen information and the true status of processes and operations to help them do their jobs more effectively.
- Process automation for lower overhead and greater productivity. Adopt a process-centric approach to the delivery of your services, streamlining activities and citizen services through business process management (BPM). From case management to government programs enrollment, wherever there is process complexity, volatility, and the need to touch many distinct systems, government agencies can benefit from a solid BPM foundation. You ensure regulatory compliance and improve service delivery by making it easier to modify processes as requirements change while improving visibility into processes. By deploying BPM, you reap cost-cutting benefits and improve services to citizens by making it easier to interact with your organization.
- Optimized decision-making for improved performance. The volume, velocity, and variety of information flowing to and from government organizations are greater than ever. As a result, analysts, officers, caseworkers and other personnel who provide the core intellect of government organizations, are often overwhelmed by huge and complex workloads. TIBCO event processing and analytics tools highlight and correlate only those events that are critical to the agency, allowing staff to focus on the most relevant information so they can make faster and smarter decisions.