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Tiscali Services Selects TIBCO Software to Develop Next-Generation Order Fulfillment Platform
Leading Telco Improves Customer Service, Flexibility and Time to Market with TIBCO Event-Driven SOA
LONDON, UK, October 16, 2007 - TIBCO Software Inc. (NASDAQ: TIBX) today announced that Tiscali Services, the "IT engine" of the Tiscali Group, is building a new integrated business support system platform to manage its customer relationship management, billing and enterprise resource planning processes using TIBCO's service-oriented architecture (SOA).
The platform, live in Italy and UK by 2008, will allow the Tiscali Group to accelerate its growth plans to become the leading multi-play broadband service provider, as well as improving flexibility and time to market, in order to upgrade its customer service efficiency. Tiscali Services chose TIBCO because of its proven track record in telecommunications and media.
"We chose TIBCO's order fulfillment platform because of time to market advantage of TIBCO's proven products," said Salvatore Pulvirenti, CEO at Tiscali Services. "With its zero-coding approach, we can introduce new services in days and weeks rather than months, supporting Tiscali's subsidiaries in their multi-play broadband strategy. This will also improve our Virtual ISP offer worldwide, which is marketed to other Telco operators interested in outsourcing their IT activities to Tiscali Services."
Fabio Pulidori, senior vice president, TIBCO, said: "TIBCO is delighted to be helping Tiscali Services in supporting the Group to improve its capacity for customer fulfillment, particularly at this time of rapid growth. Tiscali Group is leading the way in innovating the next generation of broadband IP services, and fantastic opportunities exist for it to provide additional services to its existing customer base."
About Tiscali Services
Tiscali Services born as the "IT engine" of the Tiscali Group, with the aim of managing all the service targeting both the business and consumer customer base. With outstanding technical skill for the development and operations of Internet and Voice Services, today Tiscali Services is ready to offer its in-depth expertise and know-how to the ISP and Telco market as a new generation outsourcer, providing innovative and reliable solutions for wholesale mail, streaming, VISP, data recovery and business continuity.
About TIBCO
TIBCO Software Inc. (NASDAQ:TIBX) provides enterprise software that helps companies achieve service-oriented architecture (SOA) and business process management (BPM) success. With over 3,000 customers, TIBCO has given leading organizations around the world better awareness and agility—what TIBCO calls The Power of Now®. To learn more, contact TIBCO at +1 650-846-1000 or on the Web at www.tibco.com.
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TIBCO, The Power of Now, and TIBCO Software are trademarks or registered trademarks of TIBCO Software Inc. in the United States and/or other countries. All other product and company names and marks mentioned in this document are the property of their respective owners and are mentioned for identification purposes only.
