As consumers, we’ve become fixated on technology—or more specifically, hardware. While apps and other software can be exciting and revolutionary—it’s the hardware, the glasses, smartphones, and wearables that get consumers to sleep on sidewalks and participate in fierce Internet debates.
Enterprise software is designed to satisfy the needs of a large organization rather than an individual. But, like most things, it doesn’t connote the same for everyone, even across business units and age groups—and most organizations will soon have workers from Generations X, Y, and Z.
The introduction of BYOD (bring your own device) to the workforce has revolutionized productivity. With constant access to work tools from anywhere in the world, workers are more engaged than ever. However, this transformation has come at a cost. With the rush to BYOD, organizations have focused on maximizing their… Read More →
Watching the pace at which the mobile industry has developed over the last few years has been fascinating. Beginning with Apple’s introduction of the iPhone in 2007, you could tell the industry was going to change, and change quickly. Enterprise Embracing Changes It didn’t take long for that change to… Read More →
What metrics should you be using for your business? Business leaders are focused on rapidly delivering high quality products and services to customers, selling products, and providing a great customer experience. You can relate meaningful metrics to top-line growth and profit and deliver this information in the most consumable way… Read More →
It used to be that data was something stored in a database. It had structure; it had persistence. And everyone knew exactly where to go and how to get it. The nature of data is changing rapidly though, and most of these truisms no longer apply. More and more data… Read More →
Context is everything in today’s world where you have an ever-increasing volume of data and a shorter time to analyze and take action to capitalize on an opportunity or eliminate a threat. Knowing that a customer is engaging with your company through your web site opens up an opportunity for… Read More →
The key to any publicly funded organization is the connection between the giver and the receiver. It makes sense: the more engaged someone is with a cause, the more likely he or she will become a partner and support future work. For the last 60 years, World Vision has mastered… Read More →
The emergence of multiple customer interaction channels over the past decade has led every B2C company to ensure they have a presence in each new and exciting channel. But in the race to be present, have we forgotten about the customer experience? Putting the “customer at the heart of everything… Read More →
Best-of-breed mobile applications require careful design of the services layer. Just because an existing web app works well on a fat client doesn’t mean it will work well running on your phone, regardless of the number of mobile client optimizations you may have added to your code. Mobile and Desktop… Read More →