Did you know that knowledge workers spend about 28 hours per week writing emails, searching for information and collaborating internally? McKinsey’s 2012 Global Institute report indicated that there is still a 20-25% possible improvement available in knowledge worker productivity in companies using social technologies like enterprise social networking. One benefit of the powerful social features of tibbr is that the platform facilitates a rich set of interactions that can enable systems to actually learn from their experiences with knowledge workers and adapt accordingly. So employees spend less time looking around and more time working.
There are basically three ways to receive the information you need to be most productive while using a social platform. First, if you are aware of sources of information that will generally be useful to you, you can follow or subscribe to those sources (people, applications, subjects, locations and so forth). Second, if you know specifically what you need now but don’t know where it is, that is where search comes in handy.
But what if you don’t know what you need now, or maybe don’t even know that it exists? Or you are sometimes just too busy to keep up with everything? That’s where the third way to receive information, adaptive discovery comes in. By automatically learning about you over time, Synxi adaptive discovery apps can surface relevant knowledge and expertise of which you might otherwise not be aware, right when you need it.
This personalized discovery can be in the context of a particular tibbr post, providing personalized recommendations of other posts, subjects, and users that are relevant to the context of the post. Your adaptive discovery can also be in the form of a condensed personalized stream of recommended content. Synxi can even automatically surface contextually and personally relevant information from sources outside of tibbr, such as from Microsoft SharePoint®, while you are using tibbr.
So, adaptive discovery rounds out the ways for you to get the information you need just when you need it to do your job productively.
Apache Corp. is currently using tibbr as their enterprise social hub, complemented with Synxi adaptive discovery apps. So I’ll end with a quote from Randy Wagner, Apache’s Drilling Advisor: “adaptive social intelligence connects my colleagues to resources and people they really want to see and which impact the bottom line.”