The Major League Baseball championship games are around the corner, but for the first time ever, there is an added step on the road to the World Series. In March, MLB commissioner Bud Selig announced an agreement between the league and the Players’ Association to expand the playoffs to 10 teams by adding a second wild-card team in each league. From now on, the two teams with the top records among the non-division winners will have to square off in a one-game wild-card round. The change makes the championship rounds fairer and reward division champions. Teams can no longer play for second place and be satisfied. They must either win their division, or risk losing their chance for the championship by playing in the wild-card playoff. The only way to avoid this is to be the best, and in the world of tax preparation and finance software products, Intuit is the best. Intuit is the number one provider of tax preparation and finance software for consumers, as well as small businesses.
Intuit is no wild-card company hoping they will have a chance at bat. The company knows what it takes to win their division, but that does not mean they can do it alone. Any team expecting to go to the World Series knows that the nine players who take the field have to perform at the most professional, error-free level supported by strong players coming off the bench. In order to manage all of their data and make sure everything works together in a single infrastructure, the company drafted TIBCO as coach, with a strategic vision.
The company embarked on an enterprise-wide business strategy that would allow for tremendous growth to the company. Over a short period of time, Intuit has already grown greatly both organically and by acquisitions with over 23 mergers. However, because of the rapid expansions, the company requires more support. Intuit needed to sustain a diverse business model ranging from self-service to more complex products. There might be nine players on a baseball field, each with their own role, but they all have to play together as one with great support and vision, coming from the coach and bench. The company does not want to have to play in the wild-card game, as they want to secure their place in the finals. In order to avoid striking out, the company needed TIBCO to improve total customer experience through cohesive management of data, and improve agility to respond to business requirements and market shifts. Moreover, they wanted to provide a reliable integration infrastructure for use by Intuit applications.
After the seventh inning stretch, Intuit knew it was time to use all the capabilities of the coach, TIBCO Software, and secure their place in the championship. Because Intuit deployed TIBCO, there was improved customer experience with complete views of customers, partners, and other entities affiliated with Intuit. Also, there was reduced development time and enhanced agility as the infrastructure was running in only six months. TIBCO ensured end-to-end consistency and accuracy in the order-to-cash process for all self-service order sources. Overall, TIBCO helped the company save time and money, exceeding Intuit’s expectations. The company hit a grand slam by turning to TIBCO, allowing them to remain number one in the division of finance software products and avoid the wild-card playoff round.